Summary of Job Description:
Customer service agent role at {company} requires excellent communication skills in German and English, strong phone contact handling skills, and experience with CRM systems. The ideal candidate is able to multitask, prioritize tasks, and manage time effectively.
Job Responsibilities:
* Assist customers by telephone and email
* Respond promptly to customer inquiries
* Handle and resolve customer complaints
* Set up new customer accounts
* Keep records of customer interactions
To succeed in this role, candidates must be fluent in German and English, have proven customer support experience, and be familiar with CRM systems and practices.
Work Environment:
This is a hybrid work model that requires at least three days on-site per week. The location is Limerick, and relocation assistance may be available up to €1450.