Job Title: Spa Therapist
Join our team as a Spa Therapist at Kilkea Castle, a 140-bedroom resort set on 180 acres of landscape, gardens, and ancient woodland. We are a family-owned and managed estate offering a tranquil spa, an 18-hole championship golf course, and a world-class culinary experience.
About Us
We are Great Place To Work 2024 certified and Georgina Campbells Four Star Hotel of the Year 2024. Our team members are the heart of our hotel and the core of our success, creating a positive and supportive environment to deliver outstanding service to our guests.
Mission Statement
Our mission is to provide exceptional guest experiences through excellent service, integrity, while ensuring that every guest feels valued, safe, and at home.
Key Responsibilities:
* Administer various spa services and tailor treatments to meet individual guest needs.
* Manage bookings and cancellations as needed.
* Ensure that an informed knowledgeable consultation is followed after each visit.
* Consult with Spa Management prior to treating any client condition/situation that may cause harm or distress to clients during or following a treatment.
Requirements:
* Previous experience in a similar role and relevant qualifications desirable but not essential as full training will be provided.
* Excellent communication and customer service skills.
* Attention to detail and ability to upsell products and services.
* Good time management and multitasking skills.
* Maintain a professional appearance at all times.
Benefits:
* Competitive hourly rate.
* Meals while on duty.
* Employee recognition program.
* Bike to Work scheme.
* Employee Assistance Programme and PRSA scheme.
* Continuous training and development opportunities.