GET TO KNOW US
Luxottica operates David Clulow, optical and sunglasses retailer in the United Kingdom. Since 1962, David Clulow Opticians has built a strong reputation for providing the highest standard of optical care and services, including eye tests, contact lens fittings, glasses, sunglasses and prescription sunglasses. David Clulow stores are distinguished by the team’s professionalism, customer service and luxurious environment.
David Clulowhas an energetic, fun culture and diverse career paths for all types of talented and driven people. We offer competitive benefits, valuable training, and unlimited growth opportunities. At David Clulow our mission is to be the premier shopping and inspiration destination for the top brands, latest trends and exclusive styles of high quality fashion and performance sunglasses.
KNOW THE ROLE
Assistant Store Manager leads the store and sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines. He/she is responsible for promoting brand engagement to clients to guarantee the quantitative and qualitative goals assigned to bring the store to its full potential. He/she acts as representative of the Store Manager and thus fulfils all the tasks given by HQ/HO and Store Manager.
1. Assist the Store Manager in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the Store
2. Support the Store Manager in achieving targeted quantitative and qualitative goals
3. Talent leadership and development:
4. Create and maintain a positive work environment
5. Identify, attract, recruit, develop and retain talent
6. Support the Store Manager in creating a team whose activities are always motivated, competent and up to date in the fashion and luxury industries
KNOW WHAT WE’RE LOOKING FOR
7. Sustained proven experience in a managerial position
8. Significant sales experience in the luxury retail industry
9. Proven experience in successfully managing a team
10. High sensitivity to client experience and loyalty
11. Exceptional client service and interpersonal skills
12. Precise, innovative, organised, adaptable, dynamic
13. Highly available and responsive with a natural curiosity
14. Product and Fashion sensitivity
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.