Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The vendor strategy's team mission is to support Stripes' global expansion by creating a high-performing, scalable, and sustainable vendor ecosystem that leverages the collective benefit of Stripe. We offer a myriad of support services to our operations delivery teams and set the strategy for supplier usage across Stripe operations. We do this through a deeply connected strategy with our delivery partners in operations, planning, finance, and sales. By working closely with our vendor partners and internal teams we ensure they consistently deliver the outcomes our teams need and do so through a deep and connected strategy.
What you’ll do
As Stripe’s user base and global footprint grows, we are looking for an experienced Vendor Program Manager and a Vendor Program Manager-Sales who brings both strategic and operational abilities to lead our strategy and rationalization of our outsourcing relationships. Our vendors provide full-cycle operational support across Sales, User Operations, Risk, and Financial Crimes. You are responsible for supporting the Operations and Sales teams to ensure that the vendors are providing world-class outcomes for our users, internal stakeholders, and overall business outcomes. You will be working closely with cross-functional leaders and operational teams across our Operations, Planning, Enablement, Sourcing, Finance, Infrastructure, and Sales teams.
Responsibilities
* Work closely with external vendor partners and internal teams to develop and execute on a strategy to optimize the supplier landscape, building a strategy that aligns with Stripes' internal needs and strategy.
* Have direct responsibility for supporting and ensuring vendor operations are healthy and maximize performance across the lifecycle of programs.
* Ensure our internal business partners and key stakeholders understand and can execute their services within our partner ecosystem, that they understand the performance and value of our services, and that we scale our capacity to meet the growth of the business needs.
* Source new vendor partners or expand the scope of service offerings with current vendor partners.
* Partner with existing vendor leadership teams to ensure vendor’s high-level execution to contracts.
* Lead negotiations and relationship management for vendor contracts, change orders, or renewals.
* Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment.
Minimum requirements
* 10+ years of experience leading vendor operations (preferably in high-growth, sales, financial services, or technology companies).
* Strong stakeholder management and workforce management experience while executing operational or sales projects.
* A strong operational or sales background and a track record of making data-driven decisions.
Preferred qualifications
* Experience in large-scale operations and/or Sales, understanding the different programs and enablement support required to run successful vendor relationships.
* Deep experience managing operational third-party vendor and internal teams across different time zones.
* Enjoy doing whatever it takes to execute on complex initiatives, with a track record for taking projects from conception to launch.
* Action-oriented, with strong organizational skills and attention to detail.
* Enjoy dealing with ambiguity, and do whatever it takes to execute on complex projects.
* Excel in analytical thinking and problem-solving, using first-principles thinking and data to structure strategic recommendations.
* Have a process-oriented mindset and ability to lead people to get things done.
Office-assigned Stripes
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.
Salary and Benefits
The annual salary range for this role in the primary location is €101,200 - €151,800. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.
Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.
Office locations
Dublin HQ
Team
Operations
Job type
Full time
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