Ballynahinch Castle Hotel is a luxury castle hotel located in the heart of Connemara, Ireland.
We are a proud member of Relais & Chateaux and have been voted Best Hotel Restaurant in Ireland 2021.
Our team is passionate about providing great service, food, and experiences to our guests. We are looking for experienced candidates to join our team and offer superb staff accommodation.
Responsibilities:
* Follow scheduled rosters and arrive on time for duty.
* Work a flexible roster including evening and weekend shifts.
* Maintain grooming standards as per our hotel's policy.
* Undertake general waiting and service duties of food and beverages.
* Prepare set ups for tables and/or rooms as directed by your Manager.
* Liaise with team members, kitchen, and other areas of operation to ensure tasks are completed as agreed.
* Provide immediate recognition and courteous service to guests at all times.
* Offer assistance or service outside of departmental duties.
* Manage guest requests in a timely and efficient manner.
* Support the manager and team in maintaining high standards.
* Support new team members during inductions and thereafter.
* Attend training sessions and follow SOPs as set out by the Restaurant Manager and Food & Beverage Manager.
* Comply with cash handling procedures as per company standard.
* Assist the bar during busy periods.
Health and Safety Responsibilities:
* Report accidents and hazards to management efficiently.
* Comply with fire, health, and safety regulations and attend necessary training.
* Maintain responsibility for the hygiene and cleanliness of food & beverage service areas.
* Understand and carry out Health & Safety responsibilities as defined in our statement.
Other Duties:
* Carry out any other duty/routine outside normal daily or weekly routine but within the overall scope of your position.