Job Description:
The Accounts Receivable Specialist plays a crucial role in ensuring the smooth operation of our accounts function. This position is based in Ashbourne and is available on a 12-month contract with salary negotiable.
Key Responsibilities:
1. Coordinate customer communications through electronic and physical channels, maintaining open lines of communication to address payment-related queries.
2. Structure and prioritize communications from stakeholders, both internal and external, to ensure timely resolution of queries.
3. Collate customer transactions (invoices and credit notes) for posting to our CRM Netsuite, ensuring accuracy and efficiency in data entry.
4. Post customer transactions accurately to Netsuite in a timely manner, maintaining up-to-date records and preventing delays in payment processing.
5. Collaborate with other teams such as Sales and Customer Service to clarify and resolve internal queries, promoting effective communication and problem-solving.
6. Communicate with customers to address and resolve payment-related queries in a professional and systematic way, minimizing delays and ensuring prompt payment.
7. Follow up on overdue payments, issuing reminders and working with customers to resolve any payment disputes efficiently and professionally.
8. Update records in Netsuite, ensuring customer details are current and communicating necessary changes to other teams.
9. Reconcile customer accounts on Netsuite to ensure accuracy and that all payments are allocated correctly.
10. Assist with the preparation of monthly debtor reports and provide input to the month-end close process.
11. Support the accounts team in implementing and maintaining credit control policies and procedures, adhering to regulatory guidelines.
12. Handle general office duties, including telephone calls, emails, and updating records, providing excellent customer service to both internal and external customers.
13. Maintain and create excellent working relationships with customers, couriers, and all the teams to ensure the smooth operation of the accounts function.
14. Ensure all processes and procedures are operated in accordance with our Wholesale License, ISO Guidelines, MDR Guidelines, and Health & Safety Policy at all times.
Requirements:
* Accounts Receivable
* Credit Control
* Billing