AmarketleadingbusinesstobusinessInsuranceIntermediary,arerecruitingforanOperationsManagertoleadandoverseetheoperationsofit'sbusinessacrossIrelandandtheUK.
TheOperationsManagerisapivotalroleintheorganisationcombiningstrategicmanagementwithastrongfocusonoperationalexcellenceandregulatorycompliance.
KeyResponsibilitiesoftheOperationsManager:
Accountablity and ownership of the end to end insurance operations includingpolicyfulfillment,premiumcollection,claimsadministrationandcustomerqueries Settingbenchmarkcontrolsfordecisionaccuracyandachievementofproductivitytargets.
Overseeingtheoperationaleffectivenessofthesecontrols ReportingonthebusinessoperationalandperformanceKPIs,overseeingandleadinga skillfuloperationalteamindeliveringonthebusinessskeyoperationalobligations Ensuringthird-partyvendorsperformtoCompanystandardsandobligations Ensuringstrategicandoperationalagilitytosupplierdependence Ensuringthebusinesssoperationalplatforms,softwareandaccesscontrolsaresecure,tothehigheststandardsrequiredforthebusiness,incompliancewithlegalagreementsandregulatoryobligations Drivethedevelopmentandexecutionofstrategicplanstoenhanceoperationaleffectiveness,aligningoperationswithbusinessgoalsandmarketdynamicsinbothjurisdictions Oversightofastrongcontrolenvironmentalignedtoregulatoryrequirementsinbothjurisdictionsisakeyelementofthisrole.
TheOperationsManagerwillhaveproventrackrecordofimprovingoperationalefficiencyinaregulatedenvironmentwiththeabilitytoguideandinspireteamsthroughcomplexoperationalchallenges.
Skills:
Operations Manager Insurance Banking