The Noel Group are looking for a proactive and experienced Hotel Spa Manager in Waterford. As the new Spa Manager, you will showcase your strong background in spa management, exceptional leadership skills, and a passion for providing excellent customer service. You will be the Spa Manager for a luxury 5 star hotel in Waterford and will be committed to providing guests with a relaxing and rejuvenating experience during their stay.
Responsibilities
1. Oversee the daily operations of the hotel spa, including scheduling, staffing, and inventory management.
2. Ensure a hands-on approach and assist in treatments when business requires.
3. Ensure that the spa maintains high standards of cleanliness, organization, and customer service.
4. Develop and implement marketing strategies to promote spa services and attract new clientele.
5. Train and mentor spa staff to deliver exceptional treatments and uphold the highest level of professionalism.
6. Collaborate with hotel management to coordinate spa services with other hotel amenities and events.
7. Monitor and analyze financial performance, and make strategic recommendations to drive revenue and cost efficiency.
8. Conduct regular inspections of the spa facilities to ensure cleanliness and safety.
Qualifications
1. Experience in a management role within a luxury spa or wellness center, preferably in a 5-star hotel setting.
2. Excellent leadership and interpersonal skills, with the ability to motivate and empower a diverse team.
3. Certification or training in Spa Management, Wellness, or Beauty Therapy is a plus.
4. Strong business acumen and the ability to drive revenue through effective marketing and promotional strategies.
5. Exceptional organizational and time management skills, with the ability to prioritize and delegate effectively.
6. A commitment to upholding the highest standards of customer service and professionalism.
7. Knowledge of industry regulations and best practices, with a focus on safety and sanitation protocols.
Apply today
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management
Industries
Hospitality
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