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Responsibilities
* Act as first point of contact for designated clients, visit new and existing clients to demonstrate products in order to win new business.
* Be responsible for developing and managing new client relationships assigned by the Chief Commercial Officer or Sales Director.
* Drive new business growth from existing and new clients, manage your new business pipeline and execute client strategy plans.
* Manage and follow relevant administrative systems and sales processes such as account plans, sales force, sales plans and internal processes.
* Ensure customer satisfaction by collaborating across internal business teams and coordinating customer strategy with other business units.
* Negotiate contract terms and pricing of license agreements with new and current business partners. This includes coordinating with the Legal Department and the Chief Commercial Officer and/or Sales Director to review contracts and licensing issues.
* Establish a need for new products and capture client requirements: ensure a feedback process for these requirements and challenges into product development and innovation teams.
* Provide input into forecast and revenue tracking systems, including risk assessment of client and business partner revenue numbers for annual forecasts and budgets.
* Monitor licensees/contracts to ensure compliance with license (tracking and verifying receipt of appropriate fees and ensuring renewals).
* Complete all responsibilities as outlined in the annual Performance/Objectives plan.
* Complete all special projects including engagement with key stakeholders and other duties as assigned.
* Promote the Verisk brand within the insurance market and present a positive, professional image of the company at all times.
* Work with the Operations Director to plan and arrange customer services reviews, ensure all documentation is up to date and metrics are prepared in a timely manner by service team.
Qualifications
* Ideally a Bachelor’s degree or equivalent plus 5 years plus of experience working in a client facing role, ideally within the data or insurance sector.
* Proven customer service, sales and marketing, and negotiation experience are required.
* Experience in preparing and executing sales contracts.
* Strong communication, interpersonal, negotiation and organisational skills are required.
* Must have demonstrated ability to develop and maintain effective relationships with customers, including handling difficult and complex customer issues and related projects.
* Experience in developing business opportunities, growing revenue and developing and managing a sales pipeline.
* An ability to actively contribute to product development by feeding back client requirements and needs, and supporting Verisk Product innovation.
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