Customer Service Executive - Personal Lines Renewals
Campion Insurance is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance to complex commercial business packages. We also provide a full range of health, life, pension, investment, and mortgage products.
We are looking for a proactive, enthusiastic, motivated individual to join our Personal Lines Team based in Galway as a Personal Lines Account Executive.
Responsibilities:
* Provide exceptional customer service to Campion customers.
* Handle Motor, Household, and Van Insurance Policies.
* Liaise with insurance companies on customer queries and instructions.
* Offer expert guidance to customers across 15 product lines.
* Process insurance policies adhering to compliance standards and GDPR.
* Process customer payments.
* Handle a high level of customer calls, mainly inbound, with occasional outbound.
* Achieve weekly and monthly targets and satisfy KPIs.
Requirements:
* Ability to work independently and as part of a team.
* Goal-oriented and target-driven.
* Excellent product knowledge.
* Strong verbal and written communication skills.
* Exceptional organizational skills and attention to detail.
* Professional appearance and attitude.
* APA Qualification with the Insurance Institute of Ireland.
* Experience in a fast-paced environment is desirable but not essential.
What we can offer:
* Fast-paced, positive, and proactive sales environment.
* Competitive salary and bonus structure.
* Support to further your continued professional development through further professional qualifications.
* Opportunity to expand your current knowledge to become an expert in your chosen field.
Seniority level: Entry level
Employment type: Full-time
Industries: Insurance
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