We are currently recruiting for a Staff Housing Assistant to join the Ashford Estate Team.
Who are we?
In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection.
Through the grand stone gates, a royal adventure begins.
This remarkable 800-year-old castle, widely recognised as Ireland's top hotel destination and once home to the Guinness family, is exceptional in every sense.
Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa.
The extraordinary characters of the castle passionately care about each and every guest experience.
Ashford Castle, voted No.
1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 2021 and retained in 2024.
The duties of the Staff Housing Assistant will include: To assist the Director of Housing in the day to day operations of the staff accommodation buildings To take an active role in the provision of all support services including cleaning, housekeeping, administration, health and safety, security and maintenance To assist in maintaining the accommodation to a high standard on an ongoing basis To assist with periodic room inspections Meet with new arrivals when required, ensuring that the accommodation is appropriately prepared in advance and the new arrival receives a high standard of welcome to the property Assist in the process of departures ensuring that an inspection is carried out of the accommodation on their exit to ensure that it is left in an appropriate manner Assist with the circulation of any communication and documentation to be issued to staff in relation to their accommodation Report to the Director of Housing any health and safety issues identified and take a pro-active approach to resolving issues Operate and maintain all systems in the buildings and SOPs Must be capable of working on own initiative and take a pro-active approach to all aspects of the role Monitoring stock levels and recording Requirement to stay on-site on a live-in basis Cover for the Housing Manager when required The ideal candidate for the Staff Housing Assistant position should: Demonstrate strong communication skills Hold a Full, Clean Driving Licence Have admin & people management skills Have the ability to handle busy situations and manage workload effectively Have a friendly & outgoing personality Be enthusiastic & flexible (need to work 5 days over 7 day period, inclusive of some weekends) Be legally eligible to work in Ireland What's in it for you?
Professional, award winning training and development opportunities Discounted accommodation rates with Red Carnation Hotel Collection Annual Staff Appreciation Party and other Employee Recognition Events Discounted rates with many local businesses and third party service providers (including Estate Activities) Heavily subsidised accommodation (subject to availability) Free meals on duty Complimentary dry cleaning of business attire Recommend friend and family bonus scheme Two paid volunteering days each year Holiday allowance increasing with length of service up to 25 days Hotel based recognition incentives Free access to Employee Assistance Programme Join us in this incredible new opportunity!
We are an equal opportunities employer.
The successful candidate must also be legally eligible to work in Ireland