Job Title: Senior Applications Engineer
Reports to:
VP Global Applications
Sector: Bioprocess Engineering
Remote/Hybrid Work: Hybrid onsite 3-5 days per month in Co Meath
Global Travel Required.
Our client is a leading supplier to the biopharmaceutical manufacturing industry. With a unique value proposition, they combine long experience with the ability to engineer, design, manufacture, commission, qualify, and service the entire bioprocess. This approach reduces overall cost, shortens time to market, and maximizes productivity.
The company offers a range of products and services, including process and equipment engineering/consulting services, comprehensive site services, bioreactors and fermenters, filtration and chromatography systems, prep and hold systems, and cleaning/sterilization systems.
Role Overview:
The Senior Applications Engineer is a technical expert in biopharmaceutical clinical and commercial manufacturing. S/he has experience in fields such as Sales, Manufacturing, & Engineering. The role involves delivering consulting services to global customers, either as independent efforts or as part of larger projects. The Senior Applications Engineer is responsible for interfacing with customers and applications management to define and cost custom designed solutions and services for biopharmaceutical manufacturing. The Applications group supports Sales to close opportunities while ensuring that the technical and commercial terms meet the overall business needs.
Key Responsibilities:
* Collaborate with colleagues in the definition and development of technical and commercial proposals often within tight deadlines.
* Interpret customer performance requirements and develop optimal technical solutions.
* Interface with Operations functions (PM, PC, Engineering/Design, Automation, Quality) to communicate customer needs and obtain appropriate proposal content.
* Exercise judgement and good communication in resolving conflicting customer expectations in terms of price, performance or schedule.
* Provide sales support by advising on product strategies for identified opportunities, providing expertise at meetings with clients, training on product capabilities/differentiation, and bid decisions.
* Develop technical content for marketing tools (presentations, brochures, website content, etc.) for effective communication of our client's product features, benefits, and differentiation.
* Support new product launches by training Sales and interfacing directly with potential customers.
* Train both sales and applications on product capabilities and differentiation.
* Support sales as product expert at meetings with customers remotely and face-to-face in the field.
* Contribute to continuous improvement initiatives relative to Applications or other functions.
* Track competitor capabilities and activities.
* Perform other duties assigned by the VP of Applications.
Requirements:
* Bachelor's Degree or Ireland Honours Degree (Level 8) in Engineering or Science, Chemical or Mechanical engineering preferred.
* Minimum 5 years' experience in biopharma capital equipment engineering/design, bioprocess sciences, and/or applications/product management.
* Demonstrated ability to understand and navigate both technical issues and commercial situations.
* Strong communications and interpersonal skills.
* Prior experience in Applications/Product Management/Bioprocess Engineering is preferred.
* Understanding of planning and execution of cGMP biopharmaceutical capital projects, from the early conceptual phase through qualification.
* Knowledge of bioprocess equipment (fermenters, bioreactors, filtration, chromatography, CIP, Single Use Systems, etc.).
* Ability to travel approximately 30% globally.
* Ability to speak a foreign language, a plus.
* Awareness of and prior experience with implementing Continuous Improvement (CI) a plus.
* Prior Lean/Six Sigma experience a plus.