Job Overview
The General Manager is responsible for overseeing retail store operations, ensuring exceptional customer service, and driving sales growth.
* Lead a dedicated team to achieve business objectives
* Manage inventory, analyse reports, and make informed business decisions
* Implement effective business planning strategies to ensure profitability
* Monitor stock control, pricing, and margins to maximise sales
* Develop and maintain strong relationships with customers and stakeholders
* Stay up-to-date with market trends and competitor activity
* Ensure compliance with health and safety legislation and company policies
* Liaise with accounts/admin team to optimise business efficiency
Skills and Qualities:
* Excellent communication, negotiation, and problem-solving skills
* Strong customer focus, commercial awareness, and adaptability
* Ability to work independently and as part of a team
* Flexibility and willingness to learn and develop new skills
Benefits:
* Competitive salary and benefits package
* Paid holidays and time off
* Parking and mobile phone allowance