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Jo Malone London, Christmas Seasonal Team, Temporary, Limerick
Client: Brown Thomas
Location: Limerick, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: 4f7af8e45fdf
Job Views: 74
Posted: 21.01.2025
Expiry Date: 07.03.2025
Job Description:
GET TO KNOW US
Are you looking for a fun, festive, Seasonal role with a luxury brand? As the festive season approaches, we are looking for enthusiastic and passionate individuals to join our team on a temporary basis during our most exciting period. Jo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. You will be on hand to help our customers find the perfect present or a new signature scent. You will also like working as part of a high performing and fun team throughout the busy build up to Christmas to create impact with in-store events. You’ll also play a part in ensuring that the store always achieves our high standards of visual merchandising and maintain housekeeping standards front and back of house.
KNOW THE ROLE
* Deliver exceptional customer experience, building rapport and exceeding expectations
* Leverage your communication skills and our exceptional product ranges and channels to meet customer needs
* Contribute to daily and weekly store targets during our Peak Trading period
* Support colleagues, working as part of a Team focused on creating a memorable customer experience
* Educate customers as relevant to their need on product features and benefits
* Adhere to all store/company retail housekeeping, health & safety and security standards
* Make our stores peak ready by supporting the management team with visual merchandising changes and stock management.
* Follow Brand/store procedures when receiving, checking, unpacking deliveries, actioning stock movements, and following replenishment process
* Keep up to date on company/store information by means of Workplace, team briefs, or any other forums the Brand utilises.
KNOW WHAT WE ARE LOOKING FOR
* Passionate and enthusiastic about our brands
* Great communicator, you will be able to positively engage with our customers
* Flexibility to work across peak in the weeks leading up to Christmas
* Positive outlook and accommodating, can-do attitude Responsive to business needs, proactive to go above and beyond
* Previous retail, sales or customer service experience is desirable
* A passion and energy to provide inspirational, authentic and personalised customer service.
* An approachable, friendly with a ‘can-do’ attitude.
* Confidence in speaking to customers, get to know them and understand their needs to best cater to them.
* Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
* Proof of right to live and work in the country
KNOW WHAT IS IN IT FOR YOU
* Flexibility- We offer a variety of rotas and contracts to meet a number of schedules.
* Staff Discount - To help you sample and enjoy the amazing products available, we offer all employees a range of options to purchase goods at discounted prices.
* The opportunity to gain invaluable retail experience and develop new skills.
* Work as part of a dynamic, fun team throughout the festive season
* We offer a wide range of generous incentives to reward our employees for their service to us
* While you may, or may not have previous retail experience, at Jo Malone London your continued development is deeply invested in, you will inevitably become a fragrance connoisseur.
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
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