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Credit Controller
We are looking for a dedicated and detail-oriented Credit Controller to join our team. This role plays a vital part in managing customer accounts, ensuring prompt payment collections, and maintaining accurate financial records. Your contributions will directly support the company’s financial stability while fostering strong customer relationships.
Key Responsibilities:
1. Maintain and manage customer ledgers, recording debts, communications, queries, and resolutions.
2. Ensure timely collection of outstanding payments and accurate debt recording.
3. Negotiate and resolve outstanding debt cases with both internal and external stakeholders.
4. Accurately update customer account details and maintain comprehensive case notes.
5. Collaborate with internal teams to facilitate effective debt resolution.
6. Handle payment disputes, working closely with collections and credit control teams.
7. Perform cash allocation and account reconciliation as required.
What We’re Looking For:
Essential Qualifications:
* 1-2 years of experience in credit control or a similar financial role.
* Strong verbal, written, and negotiation skills.
* A commitment to excellent customer service.
* Comfortable handling incoming and outgoing customer calls.
* Ability to work within KPIs and cash collection targets.
Remuneration: 35-40k plus pension and hybrid working.
Seniority level
Associate
Employment type
Full-time
Job function
Accounting/Auditing, Administrative, and Finance
Industries
Manufacturing and Agricultural Chemical Manufacturing
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