Join Our Team
McSport is Ireland's leading and most successful independent online supplier of sport and fitness equipment. We are a 100% Irish owned, second-generation family business. With a team of over 60 industry experts, we are committed to supplying our customers with the highest standard of product, care and service.
We hire exceptional people and equip them with autonomy, trust, and resources. As a second-generation family owned business, we are passionate about our people and our growth. If you are up for a challenge, we would love to have you in our team!
Job Summary
We are seeking a highly motivated and dynamic individual to join our eCommerce team as an eCommerce Executive. Reporting to the eCommerce Manager, the successful candidate will play a key role in optimising the performance of our websites, enhancing the customer journey, and driving online sales. This is an excellent opportunity for someone with a passion for ecommerce and digital marketing to progress their career in a fast-paced and exciting industry.
Responsibilities:
1. Assist in the day-to-day management of the McSport.ie website and HitFitness.com, ensuring content accuracy, product visibility (merchandising), and site functionality.
2. Collaborate with cross-functional teams including marketing, procurement, and IT to execute ecommerce initiatives and campaigns.
3. Monitor website performance metrics, analyse data, and generate reports to identify trends, opportunities, and areas for improvement.
4. Support the implementation of SEO strategies to improve search engine rankings and increase organic traffic.
5. Maintain and grow our Zendesk AI chatbot, incrementally improving its performance alongside other AI initiatives.
6. Contribute to the development and optimisation of product pages, landing pages, and conversion funnels to drive sales and improve user experience.
7. Stay updated on industry trends, best practices, and emerging technologies in ecommerce and digital marketing.
8. Provide support to the customer service department with website-related issues as needed.
9. Assist with ad-hoc projects and initiatives to support the overall growth and success of the ecommerce business.
Requirements:
1. Bachelor's degree in Business, Marketing, Ecommerce, or a related field.
2. Strong interest in ecommerce, digital marketing, AI and the sports/fitness industry.
3. Excellent communication skills, both written and verbal. You will be needed to assist in copywriting alongside the marketing team for new product descriptions so excellent written English is key.
4. Analytical mindset with the ability to interpret data and make data-driven decisions.
5. Proficiency in Microsoft Office and Google Sheets.
6. Familiarity with ecommerce platforms (e.g., Shopify) and content management systems (CMS), a plus but not essential.
7. Ability to prioritise tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
8. Strong attention to detail.
9. Proactive attitude with a willingness to learn and take on new challenges.
Benefits:
* Competitive salary
* Opportunity for career advancement and professional development
* Employee discounts
* Friendly and collaborative work environment
* Gym
Position: Full-Time, Permanent.
Location: Office based, Dublin 22. #J-18808-Ljbffr