We are looking for a Cloud Support Engineer to join a fast-growing tech company specializing in cloud solutions and IT infrastructure, headquartered in Kilkenny. The ideal candidate will be responsible for providing technical support, troubleshooting cloud-based systems, and ensuring smooth operations for clients.
WHAT WE OFFER
* Competitive salary (€45,000 - €60,000) based on experience
* 100% remote work with flexible hours within Ireland
* Ongoing professional development and certifications
* Health and wellness benefits
* Opportunities for career growth in cloud technologies
RESPONSIBILITIES
* Provide remote technical support and troubleshooting for cloud-based environments (AWS, Azure, or Google Cloud).
* Monitor system performance and ensure high availability of cloud services.
* Assist with cloud migrations and deployments for clients.
* Implement security best practices and compliance standards.
* Work closely with clients to resolve technical issues and optimize cloud infrastructure.
* Maintain documentation and contribute to knowledge-sharing within the team.
MINIMUM REQUIREMENTS
* 2+ years of experience in IT support, cloud computing, or related roles
* Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP)
* Strong troubleshooting and problem-solving skills
* Excellent communication and customer service abilities
* Experience with Linux/Windows server administration is a plus
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