Head Bar Associate
At The Dunloe Hotel & Gardens, we are currently recruiting for a Head Bar Associate. The successful candidate will have the opportunity to lead a team of professionals in a warm, opulent space where we offer our guests the best of Irish hospitality. At The Dunloe, we are proud of our team and the service we offer our guests at leisure, along with the many bespoke weddings we host each season. The Bar at The Dunloe is a fast-paced environment where we offer fine beverages and delicious food. We are looking for an enthusiastic, flexible, and dynamic leader to bring their own flair to the role, and we look forward to reviewing your applications.
Job Responsibilities:
* Maintains inventory
* Creates drink and food menus
* Ensures bar is well-stocked and clean
* Tracks customer behaviour and sales
* Maintains budget and monitors costs
* Maintains drink recipe documentation
* Oversees planning for special events and weddings
* Appropriately delegates tasks to staff
* Selects and purchases liquor and other supplies in collaboration with Stores Manager and General Manager
* Oversees bar staff, including recruitment, training, performance management, scheduling, and payroll
* Initiates and maintains vendor relationships
* Contributes to the day-to-day tasks of The Bar in collaboration with bar staff:
1. Promoting and selling drinks and food from The Bar and The Grill Restaurant
2. Meeting and greeting guests in a warm and friendly manner
3. Recording guest orders in a prompt and professional manner with care and attention
4. Tracking customer orders in the electronic point-of-sale system
5. Preparing and serving drinks and cocktails
6. Providing a five-star experience for The Dunloe guests
7. Ensuring that the working area/station is kept clean and efficiently stocked at all times
8. Preparing receipts for guests and cash handling using the electronic point-of-sale system
* Keeping point-of-sale tracking technology and bar and restaurant management platforms up to date
* Boasting a professional and courteous attitude and complying with Killarney Hotels Collection policies and procedures
* Having full knowledge of alcohol and liquor policies and regulations
* Ability to multitask and work well under pressure
* Creating a relaxed atmosphere that our customers have come to expect while maintaining standards set by The Dunloe Hotel and Gardens
Qualifications/Skills:
* Previous experience in a bar supervisory or management role essential
* Degree or higher in hotel and restaurant management and mixology preferable
* Accomplished mixologist, with the ability to teach new employees mixology skills
* Excellent ability to multitask
* Problem-solving skills
* Interpersonal relationship skills
* Attention to detail
* Strong leadership ability
* Impeccable, professional personal presentation required at all times
* Organizational skills
* Customer service skills
* Knowledge of food, beverage, and hospitality industries
* Ability to remain calm under pressure
* Able to maintain restraint in stressful situations
* Ability to deescalate tense interactions with customers and staff
* Good judgment and creativity
* Comfortable with hospitality and sales technology platforms
* Enthusiastic with lots of energy
* Familiarity with point-of-sale tracking technology and bar and restaurant management platforms
* Fluency in the English language, both verbal and written, is essential
* In-depth knowledge of fine wines, whiskeys, liquors, and craft beers
* Be up to date on the latest trends in the beverage market
Benefits:
* Competitive salaries
* Complimentary meals whilst on duty
* Pension Schemes available
* Company Health Insurance scheme available
* Employee Discounts
* Career Development
* Training
* Tax saving Schemes
* Employee Social Events
#J-18808-Ljbffr