Social network you want to login/join with:This stylish hotel in Co Meath featuring recently refurbished bedrooms is a particular wedding favourite. They now seek a Deputy Hotel Manager to ensure the smooth daily operations of the hotel, with a particular responsibility for the Bar and Club. General responsibilities will include assisting the General Manager with the overall planning, organising and control of all departments within the hotel, keeping him/her informed daily of any issues/incidents.Daily duties include:Promote the hotel’s customer care policy at all timesMaintain a high standard of personal hygiene and groomingAttend weekly HOD meetings and follow up on any outstanding issues from week to weekFloor walk of each area of the hotel, ensuring all standards are maintainedEffectively communicate with all managers, supervisors and senior staff on a daily basisManage the Porter department, provide training when needed to improve standardsManage the Accommodation department, daily inspection of all roomsOversee the float management system and ensure all procedures are followedFocus on daily room occupancy figures, VIPs, groups, no-shows, Conference & Banqueting events, restaurant bookings, bar numbers and figures for lunch, complaints etc.Carry out weekly room spot checksCarry out any reasonable requests by senior managementOversee and approve departmental rostersHave visible floor presence during busy periods of the day/VIP visits/break coverage etc.Oversee the running of all functions, in particular weddings and any VIP eventsAssist with wedding show rounds and provide coverage for C&B dept as requiredDeal with any guest complaints or queries that cannot be resolved at departmental levelAssist with any emergency situations in an efficient and professional mannerAct as hotel’s Health & Safety OfficerThe ideal candidate will have at least three years’ experience in a senior hotel operations role and will be a total hotel expert with experience across various hotel departments, strong bar knowledge in particular. Must be a proven team leader with excellent communication and motivational skills. Will demonstrate excellent service standards and a genuine guest-focused approach. Further key attributes include:Excellent organisational skillsKeen financial acumenFamiliarity with various hotel systems/PMSPositive leadership skillsA genuine love of hospitalitySend in your CV today to apply for this role!
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