This range is provided by Noel Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Title: Assistant Manager
Location: Empire Casino, Dublin, Ireland
Role Type: Full-time, Permanent.
Reports To: General Manager
About the Role: We at Noel Group are seeking an experienced and dynamic Assistant Manager to support the General Manager in overseeing the day-to-day operations of a busy and vibrant casino. The Assistant Manager will be part of the retail operations team, helping to manage a small team at the ground level in a fast-paced and exciting environment.
What's in it for you?
* Great working environment
* Great learning opportunities
* Competitive salary of €40k-€50k and performance-based bonuses
* Full training and development opportunities
Key Responsibilities
* Delivering 5 Star excellence in Customer Service.
* Dealing with all customer queries efficiently, professionally, and consistently with company policy.
* Oversee the day-to-day operations of the casino floor, ensuring smooth and efficient service delivery.
* Assist in managing a team of floor staff, providing training, guidance, and support as needed.
* Support with budgeting, stock control, and financial reporting as required by the Casino Manager.
* Assist in the recruitment, training, and performance management of casino staff.
Key Requirements
* Minimum 2 years Assistant Manager experience in retail or hospitality.
* Strong planning and organisation skills, ability to plan and prioritise work schedule and work within agreed timescales.
* Knowledge of gaming regulations and industry standards is preferred.
* Excellent communication skills, both verbal and written.
* IT proficient, with experience of working with Microsoft Word, Excel and the aptitude to learn in-house systems.
* Ability to influence wider business stakeholders.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management
Industries
Hospitality and Gambling Facilities and Casinos
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