Job Details
Manages programs of large scope, impact, and complexity through all phases of the lifecycle.
Responsibilities:
* Focusing on the development, implementation, or upgrade of internal customers' technology, products, or processes.
* Provides secondary or indirect support of customer products.
* Handles cross-organizational programs of broad scope and high complexity or of broad scope and moderate complexity.
* Usually managing a core team that manages function-specific teams.
Key Responsibilities:
* Sets direction for the team and the program managers directly related to corporate policies or important business operations to meet strategic goals of significance.
* Leads the core team and guides the performance of functional teams.
* Serves as the key interface with stakeholders and leadership internally and externally.
* Sets and refines project objectives.
* Assigns overall tasks to the team and manages general areas of responsibility in support of program goals.
Additional Responsibilities:
* Exercises judgment and discretion to develop solutions, remove obstacles, and redefine approaches.
* Recommends or sets business strategies or corporate policies and deviates as appropriate.
* Oversees identification of tasks and research, dependencies, costs; assigns resources, and communicates expectations to core team members.
* Creates/tracks/adjusts the program schedule.
* Assesses risks and identifies solutions to timely, efficient achievement of program goals.
Pension Program Management:
* Ensures that pension/retirement programs achieve their design objectives and are administered cost-effectively with high quality and control.
* Manages pension suppliers to ensure smooth delivery of pension programs, including legislative updates and compliance reporting.
Qualifications:
* Subject matter expert from within the pensions and investment industries across the UK, Ireland (EMEA countries) (Minimum 5 years' experience).
* Excellent stakeholder management and engagement with senior business/site managers.
* Clear and effective communication skills with the ability to adjust the tone, explanation, and communication from high level to detail and manage it in real-time.