Branch Support Sales Advisor - Dublin Urban
Date: 12 Feb 2025
Location: Bluebell, Dublin 12, IE, D12 Y0HE
Job Type: Career starters
The primary function of the Branch Support Advisor is to renew and sell Personal Lines, Farm and Commercial Business. The role will involve assisting Branches to achieve their Renewal and New Business targets while delivering a superior and efficient customer care service that produces agreed sales results while enhancing the FBD Brand. The primary role will be to provide phone support to Sales Offices; in addition, you will participate in and complete new business campaigns when required.
Job Responsibilities
* Renew and sell Personal Lines, Farm and Commercial Business.
* Assist Branches to achieve their Renewal and New Business targets.
* Deliver a superior and efficient customer care service.
* Provide phone support to Sales Offices.
* Participate in and complete new business campaigns when required.
Education
* Strong knowledge of FBD products and systems with a minimum of 3 years’ service in a similar role would be an advantage but not essential.
* Qualified to Approved Product Advisor (APA), Approved Product Professional (APP), Certified Insurance Practitioner (CIP) or Grandfathered Accreditation is desired; however, assistance will be given to obtain this qualification within the timeframes outlined by the Central Bank of Ireland.
* Leaving Certificate or equivalent and/or a relevant third level qualification.
Experience
* Previous insurance/financial services experience would be advantageous but not essential.
* Sales/customer service experience in a similar role would be a distinct advantage.
* Proficient in Microsoft Office Suite – Microsoft Word, Excel, Outlook.
* Ability to develop and maintain customer relationships and demonstrate excellent communication and organizational skills.
* Ambitious, target-driven, and energetic in approach with a positive outlook.
MCC
* Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012).
FBD is an inclusive Equal Opportunity employer that considers applicants irrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability, and social circumstances.
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