Field of activity
Reporting into the Head of Sales & Relationship Management Support and part of the Client Onboarding & Documentation Team, you will support the daily activity of relationship managers with an understanding of all documentation that is used to set up a new customer and maintain existing ones.
Task/responsibilities
1. Perform thorough KYC reviews on Clearstream Fund Centre clients and ensure compliance with regulatory requirements
2. Ensure strict adherence to existing AML policies and perform thorough checks on clients with this regard
3. Oversee annual reviews in line with Clearstream Fund Centre risk rating and due diligence procedures
4. Collaborate with internal teams to ensure compliance with KYC and AML frameworks
5. Provide a document list to a customer requesting to open a new account
6. Verify completed customer document package for pre-check
7. Collect required documents for new customer or service change
8. After having reviewed and validated the collected documents, prepare the package for the customer onboarding approval process
9. Manage customers on a day-to-day basis and optimize customer processes
10. Support RM in respect to escalated customer queries and other customer-related administrative tasks
11. Ensure that prospects are turned into satisfied customers by migrating them quickly and efficiently
Qualifications/required skills
12. University degree in Economics, Business Administration, Finance, or another relevant subject
13. Good understanding of the financial services industry and especially the funds industry
14. Excellent communication skills, customer focus and service orientation
15. An understanding of banking products and processes in the funds industry
16. An understanding of Banking, Asset Managers and Global Custodians
17. Sensitivity towards cultural differences
18. Capacity to work independently, a curious state of mind, results-oriented
19. Languages: English, Knowledge of French & German would be an additional asset.
#Clearstream
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.