Job Description
Location: Connemara Coast Hotel, Coisméig Mór, Furbogh
A fantastic opportunity to join the Sales and Marketing Team here at The Connemara Coast Hotel.
We are hiring for an Events & Social Media Executive.
About The Connemara Coast
Spectacularly set on the Wild Atlantic Way and the shores of Galway Bay, our luxurious four star Connemara Coast Hotel offers visitors an ideal base from which to explore the spectacular scenery of Connemara and the vibrant city of Galway, a mere 15 minutes away. With grounds that sweep down to the water’s edge, what better place to relax and unwind while taking in the stunning views across Galway Bay to the Burren of Co. Clare.
Responsibilities
1. Incoming Sales Ability:
Respond promptly to hotel enquiries via phone, email, and face-to-face interactions.
Present and communicate detailed information about hotel services, packages, and event offerings.
Convert enquiries into bookings through professional and persuasive communication.
2. Meetings & Events Coordination:
Assist with the planning, coordination, and execution of meetings and events, with a strong focus on weddings.
Provide operational support, including liaising with clients and suppliers, ensuring every detail is attended to.
Oversee event timelines and logistics, ensuring smooth execution and customer satisfaction.
3. Social Media Administration & Coordination:
Collaborate with the Sales & Marketing team to plan and execute social media strategies.
Own and manage the hotel's social media accounts, posting regular content across chosen platforms.
Track and report on social media performance and adjust strategies accordingly.
4. Review Platform Management and Database Housekeeping:
Using the hotel review platform, the successful candidate will respond to positive and negative reviews and compile information to disseminate to HOD’s for constructive feedback.
Update and maintain the customer relationship management (CRM) systems and Property Management System (PMS) with accurate contact information for companies and organizations.
Ensure database is current, organized, and fully functional for sales and event enquiries.
Requirements
About The Role
1. Strong communication skills, both written and verbal, with the ability to build rapport and engage clients effectively.
2. Excellent organizational skills and attention to detail, particularly when coordinating events.
3. Prior experience in meetings, events, and weddings is highly desirable.
4. Social media management experience and a creative flair for content creation.
5. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
6. Strong computer literacy, with experience in Microsoft Office and Canva (Moposa and PMS experience is a plus).
7. Previous experience in sales or customer service is a benefit.
8. Team player with the ability to collaborate effectively with different departments.
Additional Information
1. This role may require occasional weekend and evening work depending on event schedules.
2. Training and support will be provided for specific software tools and systems.
Perks and Benefits of working at the Connemara Coast Hotel
1. Very competitive hourly wage
2. PRSA pension scheme
3. Career progression opportunities across the Windward group
4. Employee Assistance Programme
5. Digital Wellness Programme
6. Complimentary, high-quality meals on duty including breakfast, lunch & dinner
7. Complimentary barista-style coffee
8. Discounted room & dining rates in Windward properties for you as well as friends and family
9. Refer-a-friend scheme
10. Training and development opportunities dedicated to your development
11. Cycle-to-work scheme
About Windward Management
Connemara Coast Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
If you're a proactive and detail-oriented individual with a passion for sales, events, and customer service, we would love to hear from you!
Closing Date Thursday 1st May, 2025
Contract Type fulltime
Salary Based on Experience
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