Role Title:
Retail Sales Consultant
Business Area:
Carlow Store
About This Role:
We are looking for customer-focused and target-driven retail professionals to join our team. You will strive to ensure customers are assisted with their product needs in a friendly and simple manner. A focus on sales and clear concise communication is essential to be successful in this role. Our aim is to provide our customers with the best experience possible. As a part of this team, you will be responsible for bringing eir’s purpose of connecting for a better Ireland to life.
Why This Role:
Benefits of working at eir:
* Continuous support, learning and opportunities for advancement
* Enhanced earning potential - including consistent opportunities to win one4all vouchers, mobile phones, annual leave days and other performance-related rewards
* Staff offer on Mobile/TV/Broadband of €29.99/month + free SIM - up to €600 annual savings
* Free eir Wellness Programme & Employee Assistance Programme with access 24/7, 365 days
* Employee Referral Scheme (€500 for a successful referral)
* Pension scheme contribution
* 22 days annual leave
* Generous family-friendly policies, including fertility, pregnancy loss, menopause and others
* Commitment to Diversity and Inclusion
* Excellent paid leave benefits
* Maternity and sick leave benefits
* Discount for Laya healthcare
* Taxsaver tickets and bike to work scheme
Salary & Remuneration (Part Time):
* €13.50 per hour + Competitive commission structure
* Earn an average of an extra €540 every month by hitting store targets and KPIs
* €500 refer a friend bonus
Expectations From The Role:
What will joining the team look like?
When you first join eir, you will:
* Learn from a dedicated team who work tirelessly to ensure you are able, ready, and comfortable to provide a great customer/sales experience
* Full cash handling and sales experience provided with an aim at helping you hit your targets
As a Retail Sales Consultant, you will:
* Ensure customers feel supported while their queries are being resolved and proactively update them where required
* Understand our customers' needs and provide them with a relevant mobile solution
* Meet individual/team targets and objectives
* Assist the store manager in duties
* Administrative duties – stock control, cash management, data entry
* Be aware of and implement current and new policies and procedures
* Be a continuous learner by keeping up to date with eir's mobile and broadband packages versus our competitors
Requirements For A Successful Application:
Who you are:
* Excellent at listening and communicating with a diverse customer base
* Adaptable and willing to learn new skills in order to grow
* Ambitious and thrive in results-driven environments
* People-oriented, finding satisfaction in helping others and upselling on store products
* Communicate simply and clearly in a manner that invokes trust
* Have a keen interest in mobile phones
* 0-2 years retail or sales experience is desirable, although relevant life experience will also be considered
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