The RoleMy client, a not-for-profit organisation is seeking an experienced Operations Manager to join their team.
This is a full-time, permanent, on-site based position located in Cavan.As the Operations Manager you will be responsible for the day-to-day operations of the facility.
Tasks & DutiesOperational Oversight: Manage the daily operations of the facility, including maintenance, housekeeping, and guest services, ensuring seamless functionality.Regulatory Compliance: Ensure adherence to health and safety regulations, operational policies, and financial guidelines to maintain legal and organisational standards.Budget & Resource Management: Monitor and control budgets, expenses, and resources in alignment with the Financial Handbook, optimising cost efficiency.Volunteer Coordination: Work alongside volunteers by delegating tasks, providing training, and fostering a positive, collaborative environment.Facilities Maintenance: Oversee repairs, renovations, and infrastructure upgrades, coordinating with vendors and contractors for timely service delivery.Quality & Safety Assurance: Conduct regular inspections to uphold high standards in facility safety, cleanliness, and operational efficiency.Customer Experience: Deliver exceptional hospitality by addressing customer inquiries, concerns, and feedback professionally, enhancing overall guest satisfaction.Community & Stakeholder Engagement: Build strong relationships with customers, community members, and stakeholders to strengthen the organisations reputation and impact.Revenue & Business Growth: Identify opportunities to expand services, such as hosting events, workshops, and activities, while assisting in marketing efforts to attract new customers.Project & Event Management: Plan, organise, and execute facility improvements, events, and activities, ensuring alignment with organisational goals, effective volunteer involvement, and continuous improvement based on feedback.
Experience, Knowledge & QualificationsDemonstrated expertise in facilities management, hospitality, and customer service, or in a similar environment.Strong communication, leadership, and interpersonal skills to engage effectively with staff, volunteers, and guests.Proficient in using software applications for operational management, financial analysis, and reporting.Good understanding of Health & Safety practices to ensure compliance and maintain a safe environment.Previous experience working with and/or managing volunteers.A full clean license and own transport - essential.For further information, please contact Sabrina Carroll on 086 127 5159