Job Description
This role is focused on supporting the management and maintenance of on-premises and AWS-based Proving and Pre-Production environments, enhancing capabilities within the Environment Management Service (EMS) function for our financial services client.
Key Accountabilities:
* Stakeholder Management: Oversee stakeholder use of shared resources, employing plans, schedules, and communication to optimize usage.
* Environment Maintenance & Troubleshooting: Ensure the stability of environments, addressing technical issues alongside stakeholders as they arise.
* Activity Monitoring: Observe environments for any irregular activity, proactively initiating investigations.
* Fidelity Management: Regularly verify environment fidelity, identifying and resolving inconsistencies.
* User Access Review: Enforce least privilege principles by auditing and adjusting user access as required.
* Project Coordination: Facilitate cross-functional communication to maximize efficient use of environments.
* Deployment Management: Organize and oversee deployments, coordinating across teams to avoid unexpected issues.
* Server Decommissioning: Lead efforts to decommission unused servers, optimizing resource allocation.
* Cost Allocation: Track and allocate costs to projects according to usage.
* Tooling & Monitoring: Ensure EMS tooling is operational and effective, addressing any functionality issues.
* Change Management: Review and approve change requests within environments.
* Service Requests: Initiate and assign service requests as needed.
* Reporting: Provide weekly and monthly reports to senior management on EMS activities and status.
Essential Skills & Experience:
* 4-5 years of technical project management experience in a similar role.
* Proficiency with enterprise solutions on-premises and in the cloud (AWS), including UNIX, Windows, and back-end systems such as mainframe/AS400.
* Knowledge of operating systems, infrastructure, and middleware.
* Strong organizational skills and multitasking capabilities.
* Excellent communication skills, able to present complex ideas to both technical and non-technical audiences.
* Analytical and problem-solving skills.
* Proven experience driving continuous improvements within a team or department.
* Adaptability to deliver solutions with limited or evolving information.
Desirable Qualifications, Skills & Experience:
* Degree or relevant qualification in a related field.