Transforming Lives, One Product at a Time
We are more than just a retailer - we ignite creativity, inspire learning, and spark imagination in people of all ages.
About the Role
As a Retail Store Manager, you will be the driving force behind our store's success. You will lead your team with energy and enthusiasm, creating unforgettable moments for our customers and inspiring them to craft memories with our products.
Your Mission
* Delight and inspire every customer by leading a team that offers an exceptional retail experience.
* Create a store experience that's fun, friendly, accessible, and inclusive.
* Collaborate with fellow Retail Store Managers, Area and Regional teams to share best practices and encourage continuous growth across the teams.
* Drive retail commerciality by striving for fantastic sales and high performance across all KPIs.
* Maintain excellent standards and impeccable merchandising in your store.
* Develop strong relationships with your team, working shoulder-to-shoulder to achieve common goals.
* Stay ahead of the curve by transforming our space to align with the hottest seasonal trends.
* Showcase your merchandising skills by placing products in both planogrammed and non-planogrammed spaces.
Key Skills and Behaviours
* Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through.
* Resilient Champion: You can handle the fast-paced retail environment with ease.
* Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro.
Being a Great Leader
You will create an environment that's more than just coworkers - it's a team. Inspire and motivate your team to reach their potential and steer your store to break records.
* Inspire and motivate your team in line with our employer brand, values, behaviours, and purpose.
* Lead your team to reach their potential and steer your store to break records.
* Work collaboratively with support departments and peers.
* Speak up when something's not quite right, so we can work together to get it right or make it better.
* Remember, your team's well-being and aspirations come first.
Our Benefits Package
* 25% Colleague Discount - Plus, exclusive Double Discount events.
* MyWorks - Exclusive online discounts across hundreds of retailers.
* Holiday - 33 days (pro rata for part-time hours) per year including bank holidays.
* Paystream - Stream early access to 50% of your wages as you earn them.
* Can-Do Academy - Take control of your development with instant access to courses and training.
* Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works.
* 24/7 support for you and your family - Through our partnership with Retail Trust Charity.
* And many more benefits, including long service awards, life assurance, and Cycle to Work scheme.
About Us
We are Crafty | We are Caring | We are Can-do.
We Listen. We Care
We run an anonymous colleague engagement survey each year to hear your feedback and suggestions.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments
We are proud to have an inclusive culture where everyone feels able to be themselves. Our roles are open to all, including under-represented groups.
We are open to discussions around working hours and flexible working.