Client: Brown Thomas
Location: null, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: 22f5bd43333c
Job Views: 117
Posted: 03.03.2025
Expiry Date: 17.04.2025
Job Description:
Get To Know Us
Zadig and Voltaire is a luxury brand founded in 1997. The signature of the brand comes from its finest material such as cashmere, silk and leather. By revisiting the basics in a casual and certainly rock and roll way, Zadig & Voltaire wants to be the embodiment of the new luxury. A chic and relaxed luxury.
Know The Role
Zadig et Voltaire in our Brown Thomas Dundrum store are currently looking for a Concession Manager to join their team on a Full-time 37.5 Flexible hours.
Your main tasks will be:
* Be a brand ambassador and embrace the Selling Ceremony.
* Drive sales, welcome customers, and use appropriate sales techniques from start to closing the sale.
* Target ZV objectives and meet store KPIs.
* Lead your team by example.
* Coach your team in delivering exceptional and personalized customer experiences.
* Be constantly present on the shop floor and available to look after customer needs.
* Build customer loyalty and understand customer relationship management.
* Communicate efficiently and effectively.
* Be knowledgeable of the collection and the brand's iconic pieces.
Know What We're Looking For
* Attention to detail.
* Reliability, energy, approachability, punctuality, extensive knowledge of fashion and trends, and confidence in engaging and styling clients.
* Role model behavior, sharing knowledge and skills with your team.
* Assisting customers throughout the entire sales process while supporting and coaching the team towards excellence.
* Support the store manager in building a creative and developmental store environment.
* Eager to learn and develop yourself and others.
* Minimum 2 years in fashion management and people skills.
Experience is Our Business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places to excite, where people socialize, discover, learn, and are inspired, enriching local communities.
We are Curators: Our unique range of products and services are key to the excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, enhancing our customers’ lives.
We Care for Our People: We believe a great customer experience starts with a great people experience, promoting a culture where talent is nurtured and creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused, aiming to cultivate retail environments that are conscious, considerate, and commercial.
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