Job Summary
We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services. But did you know we offer the biggest job opportunities too? With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate about helping customers as we are.
Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work - and it's what makes us different. We believe in treating each other with respect, and everyone having the opportunity to get on. That's what makes Tesco such a great place to work
About the Role
As a colleague at Tesco, your primary responsibility will be to deliver an exceptional customer experience. This includes:
* Always putting the customer first and considering them in everything you do.
* Getting to know your customers and serving them with pride.
* Helping to ensure products and services are available for customers at all times.
* Handling all products with care to maintain quality and ensure they reach the customer in the best condition.
* Keeping the shop floor and back areas clean and tidy at all times.
* Using the training you receive, following department routines and processes.
* Following all company policies and adhering to Health and Safety routines.
* Supporting your colleagues by helping in other departments when needed.
To be successful in this role, you will need:
* Excellent communication and interpersonal skills.
* Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
* Works hard for customers, your team and your department.
* You are able to prioritise to ensure anything you do is right for our customers.
* Adaptable and resilient to meet the ever changing demands of our business.
* Must be able to follow instructions either verbal or written.
* Reliable and a good timekeeper.
* Smart and tidy at all times.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is Serving our customers, communities and planet a little better every day. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.
Through initiatives like the Tesco Community Fund, our association with Children's Health Foundation, our partnership with FoodCloud and our Stronger Starts programme, we have supported over 21,000 community groups, raised over €7.5 million for medical equipment, and provided almost 15 million meals nationwide, to those living in food insecurity.
Tesco has operated in the Irish retail market since 1997, and with 170 stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.
We've taken steps to ensure our stores are places where everyone feels welcome to shop too, with colleagues all trained to support those with a visible or hidden disability through the Sunflower Lanyard programme.