Job Description
Morgan McKinley is partnering with a leading global company in Cork to bring this exciting opportunity to market.
We are currently recruiting for a Permanent Customer Service Administrator role that will be based onsite near Cork city.
This position offers the successful candidate an excellent chance to develop their professional profile and grow with a renowned brand.
Duties:
* Respond to customer inquiries via phone
* Follow up on customer queries via email
* Manage a busy email inbox
* Database management
* Provide information and resolve queries
* Meet key performance indicators (KPIs)
* Perform other ad-hoc duties as required
Requirements:
* 1-2 years of experience in a customer-facing or customer support role
* A passion for delivering exceptional customer service and problem-solving skills
* Professional telephone etiquette
* Strong computer skills
Morgan McKinley acts as an Employment Agency and references to pay rates are indicative.
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