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Working days: 3 days on, 3 days off - 6am-6pm
Location: Dublin, Ireland.
Who is Mitie?
Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house, and consultancy.
We work with a wide range of private and public clients to create great work environments which resulted in Mitie winning 3 awards in the 2022 Facilities Management Awards, including Total FM Service Provider for the second year in a row.
Mitie has been awarded the IBEC KeepWell Mark in 2021 and 2022 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognize our people through various reward and recognition schemes, as well as through learning and development.
Our premise is simple: the exceptional, every day.
Key responsibilities include but are not limited to:
1. Motivate Mitie onsite staff providing a strong team culture
2. Create strong relationships with clients to ensure awareness of any flight delays, changes, etc. to allow the cleaning team to adapt accordingly
3. Be a main point of contact for receiving reports of spillages and urgent clean-up items and deploy team to location to resolve
4. The ability to delegate work in your area and ensure it is carried out to the required standard
5. Continuous liaison with APOC
6. Agree and execute any training needs for staff members
7. Ensure that your location is set up for the day ahead
8. Ensure break times are allocated correctly to maximize efficiency
9. Manage disciplinary and grievance issues with guidance from HR/Learning Partner to adopt a consistent approach
10. Provide a safe working environment for onsite staff and promote a strong QHSE awareness
11. Complete 'Tool Box' talks with staff on a regular basis
12. Provide feedback to operatives regarding their appearance (i.e., uniform standards)
13. Treat everyone with respect
About you:
1. Organized and strong resource planning ability
2. Interest in delivering outsourced Soft Services
3. Supervisory experience in retail/Facilities Management
4. Proven track record in a demanding environment
5. Excellent relationship building skills
6. Able to adapt quickly to an ever-changing environment
Mitie is an equal opportunity employer.
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity and should be utilized as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment.
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