Deputy General Manager
Lyrath Estate
A prestigious 5-star hotel in Kilkenny seeks a dynamic Deputy General Manager to join its leadership team.
Key Responsibilities:
* Support the General Manager in overall management and strategic direction of the hotel.
* Oversee day-to-day operations to ensure smooth service across all departments.
* Maintain highest standards of guest service, ensuring luxury experience that exceeds expectations.
* Lead and develop department managers and their teams, fostering culture of excellence and teamwork.
* Drive revenue growth and cost efficiency while maintaining high-quality service and guest satisfaction.
* Ensure compliance with hotel policies, industry regulations, and health & safety standards.
* Manage and resolve operational issues, guest feedback, or escalated complaints effectively.
Requirements:
* Minimum of 5 years experience in senior hotel management, preferably in 4-star or 5-star luxury property.
* Strong leadership, interpersonal, and communication skills.
* Proven ability to drive operational excellence and financial performance.
* Hands-on, guest-focused approach with exceptional problem-solving skills.
* Ability to lead, mentor, and develop high-performing teams.
* Strong commercial acumen and ability to implement strategic initiatives.
* Flexibility to work weekends, evenings, and holidays as required.
Why Lyrath Estate?
* Leading 5-star luxury hotel in the heart of Kilkenny.
* Supportive and professional work environment.
* Competitive salary and benefits package.
* Opportunities for career development and progression.