Financial Customer Service Advisor (28,000-31,000), Shannon
Client:
Morgan McKinley
Location:
Shannon
Job Category:
Other
EU work permit required:
Yes
Job Reference:
b83c68918b89
Job Views:
87
Posted:
21.01.2025
Expiry Date:
07.03.2025
Job Description:
Job Description
Are you looking for something new with great opportunities for you to upskill and progress? This role has fantastic benefits and career progression opportunities as well as a funded APA Qualification with full study support provided. A leading company in Shannon is looking for people to join their growing team of financial customer service associates.
Duties:
1. Responsible for putting payment plans in place.
2. Handling a portfolio of customers.
3. Providing a high level of customer service at all times.
4. Dealing with customer queries and complaints.
5. Addressing queries in a timely fashion.
6. Corresponding with customers via telephone, letter, and email.
Skills and Experience:
1. 1-2 years experience in customer service.
2. Call center experience - desirable.
3. Ability to work to targets and deadlines.
4. I.T Knowledge.
Benefits:
1. Commission and bonus available.
2. Pension from Day one.
3. Healthcare from Day One.
4. Full study support for APA.
5. Free parking on site.
If interested:
If you are interested in hearing more about this role, please contact Ellen at Morgan McKinley by applying to this role or by email.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
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