Direct message the job poster from The Panel
Partner, The Panel, Executive Search & Selection
Location: Hybrid – 3 days on-site in Dublin City Centre
Our client is seeking a motivated and detail-oriented Product Support Analyst to join their growing team. This is an exciting opportunity to support the development and delivery of cutting-edge solutions within the aviation finance sector, across investor, airline, and leasing products.
In this role, you'll act as a key link between internal teams and clients—translating client needs into clear, actionable product requirements, contributing to smooth feature delivery, and ensuring a top-tier user experience. You'll work cross-functionally to help shape product roadmaps and support testing, delivery, and continuous improvement of our client's SaaS platform.
Key Responsibilities:
1. Collaborate with the product team to prioritise initiatives, shape roadmaps, and align development with strategic goals.
2. Work closely with technical teams to overcome challenges and ensure the successful rollout of high-quality features.
3. Assist in the coordination of product development projects, ensuring smooth execution and timely delivery.
4. Conduct hands-on testing of new features to validate functionality and usability.
5. Translate stakeholder needs into detailed product requirements, particularly in areas like cash flow modelling, valuation, and risk assessment within aviation finance.
6. Identify opportunities for process improvement and contribute to enhancing product efficiency and user satisfaction.
What We’re Looking For:
1. Strong analytical and organisational skills, with a practical approach to problem-solving.
2. Interest in aviation finance, structured products, or tech-driven financial solutions.
3. Ability to communicate effectively with clients and internal teams to understand needs and propose workable solutions.
4. Familiarity with SaaS platforms and an understanding of how automation is transforming industries.
5. Proficiency in Excel; a working knowledge of financial modelling is a plus.
6. A proactive, flexible, and hands-on mindset, with the ability to juggle multiple priorities in a dynamic environment.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology, Management, and Business Development
Industries
Airlines and Aviation, Financial Services, and Aviation and Aerospace Component Manufacturing
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