Securitas Technology Ireland are currently seeking a motivated and detail-oriented Install Support Administrator to join our Installation team.
This role plays a critical part in supporting the install department by assisting with administrative tasks, resource planning, processing orders, and helping streamline installs processes to ensure smooth operations and customer satisfaction, directly reporting into the Install manager.
Key Responsibilities: Assist the Install team with day-to-day administrative tasks, working closely with the Project management team.
Creating new suppliers and subcontractors to support the install team.
Log new projects from sales and work with PM team to get locked into install program.
Maintain and update install pipeline, working closely with the PM team for accurate information on the project margins and accurate forecasting.
Utilise current CRM software tools to record activity.
Provide assistance to other team members when required and carry out other activities as reasonably requested.
Assist the PM team on customer, supplier and other queries through from beginning to end as required.
Ensure excellent levels of customer care and service are adopted in accordance with Company standards.
Ensure customer communication is presented and submitted in a format consistent with our Company image and customer care standards.
Key Skills & Qualifications: Proven experience in an administrative role, preferably in a sales or customer service environment.
Strong communication and interpersonal skills.
Excellent organizational skills and attention to detail.
Ability to multitask and work under pressure to meet deadlines.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.
Knowledge of operation processes, and customer service.
Benefits Full-time contract of employment Opportunities for progression Sick pay scheme Pension scheme Christmas savings scheme Bicycle to work scheme Group Scheme (Discounted Website) Securitas is an equal opportunities Employer ?P.S.A.
Licence Number : 00352 Website: Available jobs: Benefits at Securitas: Securitas Integrity Line: Skills: Administration Security Installation