At Aon Ireland, we're seeking an experienced Claims Advocate to join our team. This hybrid role offers flexibility to work both virtually and from our Dublin office.
Role Overview
As a Claims Advocate, you'll be responsible for managing the day-to-day fulfilment of the broker claims strategy and key processes for the notification, agreement, collection, and successful settlement of clients' claims.
Main Responsibilities:
* Provide advice and guidance to clients to facilitate the settlement and payment of claims on their behalf
* Facilitate the resolution of any outstanding coverage issues, with the support of the Claims Team Management
* Coordinate discussions and, where appropriate, meetings, to ensure a superior level of communication between the client, underwriter, and their representatives concerning the proposed settlement.
* Technical support for pre-renewal meetings, placing, and renewal negotiations
About Us
Aon is in the business of better decisions. We shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
Requirements:
* 3+ years' experience of relevant claims and/or advocacy-based insurance experience
* Minimum APA qualification, ideally working towards CIP/MDI
* Must be 'Accredited' under the Minimum Competency Requirements, and provide evidence of CPD returns
* Strong knowledge of claims coverage issues and wordings
* Functional knowledge and understanding of claims management process, insurance markets, legal, and regulatory environment
* The skills to act as a senior advocate
Our Culture
At Aon, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We offer a variety of working style solutions and recognize that flexibility goes beyond just the place of work. We call this Smart Working.