Do you thrive in a fast-paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about the hospitality industry and have experience in meetings and events? Are you available and eligible to undertake full time employment in our Brasserie department? If so, we want to hear from you!
About the Role:
We are looking for a highly motivated Full Time Food and Beverage Assistant to join our dynamic team, specifically focused on supporting meetings and events. You will play a key role in ensuring the smooth operation of all food and beverage services for our valued guests. Shifts will be flexible with 5 over 7 days required, a mixture of breakfast, lunch, dinner, mid week and weekends.
Responsibilities:
1. Service for all day dining from breakfast to lunch and dinner ensuring adherence to high standards of guest service, presentation and cleanliness.
2. Work collaboratively with the catering team to deliver exceptional service to all guests.
3. Welcome guests warmly and professionally.
4. Upsell menu items where appropriate.
5. Address guest inquiries and concerns promptly and professionally.
6. Maintain a positive and professional demeanor, anticipating guest needs and exceeding expectations.
7. Collaborate with colleagues to ensure a seamless and efficient service experience for all dining.
8. Learn and adhere to the hotel's food and beverage service standards and menu knowledge.
9. Uphold the highest standards of cleanliness and sanitation in all service areas.
10. Participate in ongoing training programs to develop your skills and knowledge.
Qualifications:
1. Minimum of 1 year experience in a food and beverage service role, preferably within a 4 star hotel setting.
2. Proven experience in 4 star hotel restaurant service.
3. Excellent communication and interpersonal skills, with the ability to build rapport with guests & colleagues.
4. Strong teamwork and collaboration skills.
5. A positive and enthusiastic attitude with a dedication to exceeding guest expectations.
6. Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
7. A flexible approach to scheduling, including evenings and weekends.
8. Basic knowledge of food and beverage service procedures is a plus.
What we offer:
1. Competitive salary and benefits package.
2. Opportunity to learn from experienced chefs and gain valuable exposure to the hospitality industry.
3. Work in a dynamic and supportive team environment.
4. The chance to be part of a team creating exceptional guest experiences.
5. B&B discounts across the iNUA Collection group.
We encourage applications from enthusiastic individuals who are eager to learn and contribute to our team's success.
We look forward to hearing from you!
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