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Accommodation Supervisor (Maternity Cover), Mayo
Client:
Ashford Castle (Cong, County Mayo)
Location:
Mayo, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
dc6c6de24828
Job Views:
17
Posted:
21.01.2025
Expiry Date:
07.03.2025
Job Description:
We are recruiting for an Accommodation Supervisor (Maternity Cover) to assist the team in maintaining the high standards of cleanliness, in line with the Forbes Five Star standards and The Red Carnation Hotels standards, in all rooms and public areas.
Who are we?
In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. This remarkable 800-year-old castle, widely recognised as Ireland’s top hotel destination and once home to the Guinness family, is exceptional in every sense. Ashford Castle has been voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure's 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 2021 and retained in 2024.
Key responsibilities of the Accommodation Supervisor (Maternity Cover) will include:
* Supporting the Accommodation Manager in ensuring that each guest is provided with the highest levels of Housekeeping Service in accordance with the Forbes Five Star standards and The Red Carnation Hotels standards.
* Being familiar with each day’s business regarding room occupancy, special requirements and VIP needs, ensuring that all Accommodation Staff are aware of the daily business and requirements.
* Ensuring all staff are on duty as per their roster, monitoring work given to the team throughout the day to ensure tasks meet the defined standards.
* Actively training all staff to the standards laid down in the SOP Manual and monitoring their work performance, taking corrective action where necessary.
* Supporting the team in a hands-on capacity as required in ensuring rooms are cleaned to the defined standard.
* Providing guests with the highest levels of guest care and personal attention, anticipating their needs and initiating actions to exceed expectations.
The ideal candidate for the Accommodation Supervisor (Maternity Cover) position should have:
* Prior experience in a relevant position at a 4 or 5-star hotel.
* Excellent organisational skills.
* Strong communication skills.
* Proven leadership skills to effectively manage a team.
* Strong attention to detail.
* Capacity to handle busy situations and manage workload efficiently.
* Enthusiastic and flexible, with a willingness to work 5 days within a 7-day period, including some evenings and weekends.
* Legally eligible to work in Ireland.
What's in it for you?
* Professional, award-winning training and development opportunities.
* Discounted accommodation rates with Red Carnation Hotel Collection.
* Annual Staff Appreciation Party and other Employee Recognition Events.
* Discounted rates with many local businesses and third-party service providers (including Estate Activities).
* Heavily subsidised accommodation (subject to availability).
* Free meals on duty.
* Complimentary dry cleaning of business attire.
* Recommend friend and family bonus scheme.
* Two paid volunteering days each year.
* Holiday allowance increasing with length of service up to 25 days.
* Hotel-based recognition incentives.
* Free access to Employee Assistance Programme.
Join us in this incredible new opportunity!
We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland.
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