Join Aviva's dynamic Customer Experience Team as a Quantity Surveyor and contribute to the strategic handling of property claims. Your role will involve detailed cost estimation, thorough examination of quantities, and proactive claim settlement progression. Embrace the opportunity to make a significant impact in a forward-thinking team committed to technical excellence.
You must have valid Irish, UK, or EU work rights to be considered for this role
Duties and Responsibilities:
1. Technical Excellence in Claims Validation: Drive technical excellence through effective identification and scoping of work.Analyse repair/reinstatement costs and negotiate costs/contracts/schedules.Ensure compliance with regulations and quality standards.
2. Cost Management: Calculate quantities and costs for materials, labour, and timeframes.Prepare tender packages including bills of quantities.Manage risk, value engineer, and cost control measures.
3. Project Feasibility: Conduct feasibility studies to evaluate proposed projects.
4. Claims Handling: Involvement in all aspects of residential and commercial claims.Work with Motor & Liability Claims Teams in managing Third Party Losses.Timely reporting to the Loss Adjusting Manager.
5. Professionalism and Training: Carry out the role in a professional manner, prioritise workloads, and meet deadlines.Display strong interpersonal skills.Insurance qualification (APA/CIP) is desirable but not essential, as appropriate training can be provided.
Skills & Experiences:
6. Educational Qualification: Degree qualified (or equivalent) in Quantity Surveying.
7. Attention to Detail: High level of accuracy and attention to detail.
8. Technical Proficiency: Excellent IT skills.Proficiency in Microsoft Excel, Word, and PowerPoint is essential.
9. Communication: Excellent written and verbal communication.Possess excellent people skills.
10. Analytical Skills: Strong maths, numerical, and data analysis skills.
11. Project Management: Project management capabilities.
12. Teamwork: Teamwork and motivational skills.The ability to work both independently and as part of a team.
13. Industry Knowledge: Understanding of engineering and construction principles.Commercial awareness.Knowledge of market rates/trends.
14. Negotiation and Customer Service: Excellent negotiation skills.Strong customer service skills.
15. Flexibility and Motivation: A high degree of flexibility and self-motivation.
What will you get for this role?
16. A competitive market leading salary depending on skills, experience, and qualifications
17. Generous pension (employee contribution matching of up to 14% if you contribute 8%)
18. Annual performance related bonus and pay review
19. Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days
20. Free car parking
21. Generous Health & dental insurance contributions after six months
22. Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme
23. Cycle to Work benefit scheme
24. TaxSaver Travel Scheme
25. Family friendly parent’s (matching paternity and maternity leave) and carer’s leave.
26. Up to 40% discount for some Aviva products plus discounts for Friends and Family
27. Employee Assistance Programme
28. Volunteering days
29. Professional qualification support and transparent career progression plans
Aviva is for Everyone
Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.
We flex locations, hours and working patterns to suit our customers, business, and you. Our smart working combines the benefits of flexibility with time together with colleagues. We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact