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Responsibilities
* Monitor status of client samples, keeping management informed of status and TAT. Escalation of timeline and client service issues to management.
* Obtain necessary information for quote preparation and generate quotations for transactional work and/or RFQs for pricing group.
* Audit sample paperwork at required times.
* Schedule, coordinate, and participate in client conference calls, visits, and audits if required.
* Attend meetings with technical groups as needed.
* Document client interactions into the project log database.
* Reporting – provision of account and activity reports as required on a local or global basis as appropriate.
* Review data to the relevant regulatory standard, analytical procedures, and appropriate documentation.
* Continuous improvement – identify opportunities for improvement of quality and service with client group and formulate and implement action plans for continuous improvement with management.
* Other tasks/duties that may be required in order to perform the role.
Qualifications
* Degree level or equivalent in relevant subject or demonstrable relevant business experience.
* Experience using a LIMS system.
* Strong administration skills.
* Good knowledge of Excel.
* Some knowledge of the GMP analytical services including pharmaceutical chemistry and routine QC testing would be an advantage.
Additional Information
Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences, and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.
In 2022, Eurofins generated 6.515 billion Euro proforma turnover in 900 laboratories across 62 countries, employing about 62,000 staff.
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