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SMB Account Manager - Polish speaking (Dublin)
Client:
TikTok
Location:
Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
2d7259dff554
Job Views:
9
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
About Us: TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us: Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
TikTok's SMB team aims to help businesses, agencies, and brands of all sizes unleash their creative side, connect with our audience, and drive revenue and growth. To help businesses achieve their marketing goals on TikTok, our SMB team combines operational expertise with a customer-centric strategic mindset.
We are looking for a dynamic, passionate SMB Account Manager with a digital advertising background to join our growing Account Management team in Poland. You will be a crucial member of a growing team that will partner with high-value SMB advertisers in a one-to-many structure with the goal of activating, nurturing, and growing accounts in Romania. You will look to establish and strengthen your client relationships with a focus on driving revenue, advertiser education, and advertiser satisfaction. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to help shape and sell scalable solutions to grow and support SMB customers.
Duties may include:
1. Raise the bar - Be results-focused, grow revenue, educate and lead strategic conversations with SMB clients and agencies. Identify and create compelling sales propositions utilizing internal and external data for clients in specific regions, industries, or objectives that can be pitched en masse with minimal customization.
2. Make your own discoveries - Grow a deep understanding of TikTok's products, processes, and tools. Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues.
3. Assume ownership - Work with small and medium clients to optimize and improve the performance of their TikTok campaigns and identify programmatic ways to do this at scale. Understand their business objectives and determine the right course of action with a view on helping them grow their business.
4. Embrace change as an opportunity - You will have a growth mindset: learning if you don't understand, accepting challenges, growing through failure; viewing uncertainty as an opportunity to thrive.
5. Collaboration creates value - Seek to support new team members as they learn about our products and processes. Share your knowledge and empower your peers. Liaise with cross-functional teams on structuring and executing operational and strategic initiatives.
Minimum Qualifications:
* Proven previous account management or sales experience - internships/placements and academic work experience counts!
* Demonstrable experience or knowledge of the marketing/social media/advertising industry with a strong understanding of the digital advertising ecosystem.
* Passionate about TikTok marketing, and up for the challenge of building something from the bottom up.
* Proven track record of reaching and exceeding sales goals with a large book of business.
Preferred Qualifications:
* Critical thinking, analytical skills with an entrepreneurial and proactive mindset.
* Team working skills, ability to adapt to a fast-paced, international work environment with a passion for making an impact.
* This role covers Poland; excellent communication skills and fluency in Polish and English are essential for the success of this role.
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