As a Duty Manager, you'll support the senior operational team to keep the hotel running smoothly and ensure our guests have an exceptional experience with us.
About this role
You will supervise the day-to-day hotel operations, ensuring every stay is extra special, and inspire a vibrant team to exceed our guests' expectations.
Key responsibilities
1. Supervise the day-to-day hotel operations
2. Ensure every stay is extra special
3. Support other managers with interviews and recruitment
4. Coach and train new starters
5. Have excellent problem-solving skills to manage conflicts or complaints
What we offer
* Enhanced pension plan
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Company-wide recognition scheme: earn vouchers for being your fabulous self
* Meals on duty
* Talent referral scheme: earn a bonus for recommending a friend
* Regular celebrations including Thank You Week and Employee Awards Celebration
* Access to the Company Pension Scheme, Life Assurance, and Wellbeing Support
* Ongoing job-related training programmes with clear paths for progression
About us
We operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years.