Job Title: Operations Administrator (Hybrid)
About the Role:
Zurich Life Assurance plc is seeking an experienced Operations Administrator to focus on customer-centric tasks. The successful candidate will possess excellent communication skills and a strong work ethic.
This role offers flexible working arrangements, including part-time or full-time options, to accommodate candidates with varying needs.
Your Key Responsibilities:
* Ensure customer satisfaction by processing client/member requests efficiently
* Process new business stage/life cycle of policies in accordance with product rules and company procedures
* Communicate effectively with clients/members, brokers/employers, and other stakeholders over the phone
* Collaborate with various business areas to enhance operational efficiency
Required Skills and Experience:
* Proficient in Microsoft Word and Excel
* Third Level Qualification in a relevant area
* Progress towards a relevant professional qualification meeting Central Bank Minimum Competency Requirements
* Previous administration experience advantageous
* Excellent attention to detail and interpersonal skills
* Ability to work in a dynamic team environment
* Well-organized, results-driven, and capable of meeting tight deadlines
* Good communicator with excellent interpersonal skills
Additional Information:
The primary work location is Blackrock, Co.Dublin.
Zurich is one of Ireland's leading insurance companies offering a range of general and life insurance products. The company employs over 1,000 people across its Dublin and Wexford locations.
We foster a culture of diversity and inclusion, promoting equity among our professionals regardless of gender, disability, LGBTQ+, race, ethnicity, generations, belief, etc.
Salary Range: €40,000 - €55,000 per annum depending on experience.