Perform Recruitment is currently representing a prestigious client, a well-established grocery store located in Limerick, and we are actively seeking a committed individual for the role of Customer Service Manager.
Position: Customer Service Manager. Location: Limerick Compensation: 33,000 - 36,000 annually Employment Type: Full-Time Working Hours: 42 hours per week
Key Perks:
* Competitive Annual Salary: 33,000 - 36,000
* Full-Time Position
* Immediate Commencement
* Comprehensive Company Pension Scheme
Primary Responsibilities:
As the Customer Experience Supervisor, you will be integral to ensuring a seamless and efficient checkout process for our esteemed customers. Your duties will encompass:
1. Checkout Operations: Oversight of daily checkout activities, including cash management, point-of-sale systems, and customer interactions.
2. Team Leadership: Supervision and management of checkout personnel, offering guidance, training, and ongoing support.
3. Customer Service: Upholding exceptional customer service standards consistently.
4. Cash Handling: Precise handling of cash transactions, processing payments, and reconciling cash drawers accurately.
5. Inventory Management: Collaboration in inventory control and product pricing initiatives.
6. Problem Resolution: Timely addressing of customer inquiries and adept resolution of issues or complaints in a professional manner.
7. Compliance: Ensuring strict adherence to company policies and procedures.
Additional Requirements:
* Preferred experience in a retail or customer service capacity.
* Demonstrated strong leadership and interpersonal skills.
* Exceptional communication abilities.
* Keen attention to detail and accuracy in cash handling.
* Ability to thrive in a dynamic, fast-paced environment.
If you are a dedicated and enthusiastic professional who excels in a customer-centric atmosphere, we invite you to apply. Join our client's grocery store as a Customer Experience Supervisor and become a valuable member of a team committed to delivering outstanding service in a spacious retail setting.
Job Types: Full-time, Permanent
Salary: 33,000.00 - 36,000.00 per year
Benefits:
* Company pension
* On-site parking
* Work Location: On-site