Job Description:
The role of Personal Lines Agent at Zurich Insurance Europe AG provides an opportunity to gain experience in customer service, customer retention, policy administration, and sales across various insurance products.
Key Responsibilities:
* Deliver telephone-based support to customers on general insurance underwriting
* Respond to customer queries relating to home, motor, and travel insurance products
* Retain current customers and identify upsell opportunities for additional policy benefits
* Contact targeted renewals to drive retention targets
* Build rapport and relationships with potential and existing customers
* Identify cross-selling prospects for additional products and arrange follow-up calls
Requirements:
* Excellent phone manner and communication skills
* Good IT skills (MS Office Products)
* Minimum of 2 honours in Higher Level subjects or equivalent qualification
* Experience in similar work environment dealing with customers
* Completed or in process of completing CIP as a minimum and/or ACII qualification
About Us:
Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. Our company employs over 1,000 people across its locations in Dublin and Wexford, offering a competitive compensation package and interesting opportunities for further training & development.