Job Description
We are seeking a Personal Lines Agent to join our Zurich Centre of Excellence in Wexford.
Main Responsibilities:
* Deliver telephone-based support to customers on all aspects of general insurance underwriting
* Respond to customer queries relating to our products (home, motor & travel) in a timely and efficient manner
* Retain current customers in line with challenging business targets
* Contact targeted renewals to drive retention targets
* Build rapport & relationship with our potential and existing customers
* Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities
Requirements:
* Excellent phone manner & communication skills
* Good IT Skills (use of MS Office Products)
* Minimum of 2 honours in Higher Level subjects in the Leaving Certificate (or equivalent) or Third Level Qualification (minimum level 6 standard) or relevant work experience
* Experience in similar work environment - dealing with customers
* Completed or be in the process of completing CIP as a minimum and / or ACII qualification
About Us:
Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services.
We foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential.