We have an exciting opportunity for a Night Porter to join our Team at the Cavan Crystal Hotel.
The role of Night Porter is to assist the Nights Team throughout the night shift in relation to hotel and guest security, reception duties as well as maintaining the agreed standards of cleanliness throughout the hotels. This role is a part-time permanent position with shifts from 3 to 5 days per week, depending on business levels. Shifts are from 23.00pm to 7.30am.
About us
Cavan Crystal Hotel is one of Cavan’s leading 4-star hotels. Located less than 5 minutes' drive from the centre of Cavan Town, it features a 17 m swimming pool, an award-winning Zest health and fitness club, Atrium Bar, and Glassworks Restaurant.
Role and Responsibilities:
* To ensure that the security of the hotel is maintained overnight, conducting regular fire and security checks.
* To be available to attend to guests' needs and ensure the highest standards of customer care at all times.
* Check in and out hotel guests as required as well as assisting with guest requests in relation to luggage/porterage and any other requirements.
* Responsible for the cleaning of areas in the hotels including, but not restricted to lobby, back office, stairways, restaurant and bar floor, public and staff areas, and the meeting room floor.
* Assist with Conference & Banqueting set-up upon request.
* Administration as required, to include printing reports and preparing and filing the guests' registration cards and filing room service dockets.
Requirements:
* Prior hospitality or experience in a similar role is advantageous.
* Excellent interpersonal skills with the ability to empathize with guests and team alike.
* Commitment to delivering a high level of customer service.
* Experience working as part of a team and on own initiative.
Perks and Benefits of working at Cavan Crystal Hotel
* Excellent hourly rate.
* Enhanced Maternity Leave benefit.
* Complimentary, high-quality meals on duty.
* Complimentary barista-style coffee.
* Discounted rates in Windward properties for you as well as friends and family.
* Training and development opportunities dedicated to your development.
* Employee awards & staff recognition scheme including employee of the month, team recognition days, and random treat days.
* Employee Assistance Programme.
* Digital Wellness Programme.
About Windward Management
Cavan Crystal Hotel is managed by Windward Management, a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join us today as a Night Porter!
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