DescriptionCitco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.comResponsibilitiesAbout the Team & Business LineThe Citco Experience Design group launched in 2024 to deliver strategic capabilities to a range of enterprise initiatives. The mission of this group is to deliver value through Design practice to arenas such as CX, Digital Transformation, process and organizational design, and product design.CXD will champion and resource Design practice to deliver sustainable competitive advantage to CitcoThe Design group continues to grow globally, with an ever-increasing scope of activities and projects. The Design Manager role is a newly created role to drive the success of the function regionally, and contribute to evolution of global practice. Responsibilities include regional line management, contribution to Design Ops activities, and directly running significant engagements - working with resources in the Design group, with stakeholders such as product and technical representatives, and executive management.This is a unique opportunity to be part of a new function that delivers impact through design practice: the CXD group drive enterprise Design Thinking and co-creation activities, UX research, iterate service blueprints and UX design, and develop product backlog for multiple strategic engineering streams.The position is based in Ireland and may require some international travel to other Citco locations. This position reports to the Head of Design in Dublin, and the successful candidate will interact with business stakeholders, and other technical groups.Your Roleadvocate for usability, design and innovation within the organizationorganizational development and mentorship of the regional Design functionoversee the Design process and delivery of value to stakeholders for projects or productslead activities: Persona creation, Research, Competitive Analysis, Journey Mapping, Co-Creation, Wireframe and High-fidelity designs, User TestingDrive consistent interaction patterns and componentization within a product family and across a product portfolio, and perform Design Reviewscollaborate with Product, IT, business, and cross-functional team members to solve user needsQualificationsAbout YouGeneralpassionate about user-centered design, systems thinker, visual designer, you can apply design principles to complex problems, from concept to detailed design stageportfolio of previous work must be presented including outputs and iterationready to help us build a great design organization: strong interpersonal and communication skills and ability to navigate a dynamic cross-functional environmentBachelor's degree in Design, HCI, Computer Science, or equivalent education and experienceExperience7+ years of experience in Design, with supporting portfolioExperience in mentoring and managing Design resources, and developing practiceUX fundamentals: research, wireframes, mockups, prototyping, usability testingexperience with design tools such as Figma, Invision, Sketch, Adobe Creative Suite, etc.experience in usage of design systems to drive coherent design practicesbeneficial: co-creation facilitationOur BenefitsYour well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.