This range is provided by Morgan McKinley. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Experienced Customer Service Administrator
Are you a customer-focused and experienced administrator with a minimum of 2 years in an admin role, looking to join a dynamic and expanding Customer Service team? Our client, experiencing significant growth across Europe, is seeking passionate Customer Service Admins to join their team on a permanent basis in Dublin North.
If you have a proven track record of delivering exceptional customer service, possess strong administrative skills, and have at least 2 years of administrative experience, we want to hear from you! This is an exciting opportunity to be a key part of a thriving international company.
Location: Dublin North
Start Date: Immediate
Working Arrangement: Onsite
Hours: Monday to Wednesday (11:00 - 20:00), Thursday and Friday (12:00 - 20:00)
In this role, you will:
* Deliver exceptional customer service through professional and efficient phone, webchat and email communication.
* Accurately manage customer accounts within our internal systems and Excel.
* Proactively keep customers informed about their order progress and any relevant updates.
* Provide efficient and helpful support via online chat, resolving queries effectively.
* Assist with a range of general administrative duties to support the smooth operation of the customer service team.
We are looking for individuals who have:
* A minimum of 2 years of proven experience in an administrative role is essential.
* Previous experience in a Customer Service environment is highly desirable.
* Strong competency in using the MS Office package (Word, Excel, Outlook).
* A collaborative spirit and a genuine desire to learn and develop new skills within a team setting.
* Valid and permanent work authorisation in Ireland.
* The ability and willingness to work onsite in our Dublin North location during the specified hours.
* A customer-first attitude with a commitment to providing positive and helpful interactions.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative and Customer Service
Industries
* Advertising Services, Office Administration, and Administrative and Support Services
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